Privacy Policy

Estribos Argentina (“Company”, “we”, “us” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how your personal information is collected, used, stored and disclosed by Estribos Argentina.

This Privacy Policy applies to our website and other interactions you may have with us. By accessing or using our website, you acknowledge that you have read and understood how we collect, store, use and disclose your personal information as described in this Privacy Policy and our Terms & Conditions.

Information About Us

Estribos Argentina is the trading name of ESTRIBOMAS LTD, registered company no. 11899302.

Our UK operating address is:

25 Poveys Close
Burgess Hill
West Sussex
RH15 9TB

VAT no. 436898929.

The fastest ways to get in touch with us are:

Consent

Customer consent is important to us. We will not disclose information about our customers to third parties except where this is necessary as part of providing our services or otherwise outlined in this Privacy Policy.

The processing of personal data is governed by applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Our website is not intended for children and we do not knowingly collect personal data relating to children.

What Information Do We Collect?

We may request or collect information from you when you:

  • Visit our website

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Respond to a survey

  • Enter a competition

  • Complete a contact form

  • Otherwise communicate with us

The personal information we collect may include:

  • Name and username

  • Phone number

  • Email address

  • Mailing address

  • Billing address

  • Payment method

  • Account password or login information

Information We Collect Automatically

When you use our website, certain information may be collected automatically.

Cookies

We may use cookies and similar technologies, such as web beacons, web storage and unique advertising identifiers, to collect information about your activity, browser or device.

This information helps us understand how visitors use our website and improve the services we provide. Some of this information may be aggregated or statistical, meaning that it cannot be used to identify you individually.

You can remove or reject browser cookies through the settings on your browser or device. However, rejecting or removing certain cookies may affect the availability or functionality of parts of our website.

For further information about how we use cookies, please see our Cookie Policy.

Device Information

We may collect information about the device you use when accessing our website or services.

If you have an account with us, we may collect information from or about the computers, phones, tablets or other devices from which you access your account. We may associate information collected from different devices to help us provide a consistent service.

This information may include:

  • Operating system

  • Hardware or device information

  • Browser type

  • Browser language

  • IP address

  • Device identifiers

Communication About Your Order

If you have made a purchase from our store, we will use the information you provide to process your order and communicate with you about it.

This may include:

  • Order confirmations

  • Payment information

  • Dispatch notifications

  • Delivery updates

  • Questions relating to your order

  • Returns, exchanges or refunds

  • Customer service communications relating to your purchase

Creating an Account

Anyone can create an online account with Estribos Argentina.

Creating an account allows us to:

  • Personalise your shopping experience

  • Save relevant account and order information

  • Improve our website

  • Improve our customer service

  • Process transactions

  • Make future purchases easier

  • Administer competitions or promotions where applicable

Where you have provided the appropriate consent, we may also send you marketing communications.

Marketing List

You can choose to subscribe to our marketing list to receive information about:

  • Competitions

  • New products

  • Estribos news

  • Special offers

  • Promotions

  • Other relevant updates

You may join our marketing list by:

  • Choosing to opt in when placing an order

  • Signing up through a form on our website

  • Providing consent when entering a competition online or at one of our ‘Corner of Argentina’ stands

You can unsubscribe from our marketing communications at any time by using the unsubscribe link provided within our emails or by contacting us directly.

Entering a Competition

When entering a competition, you may be given the option to join our marketing list.

Where a third-party company is involved in administering or providing a competition, we may need to share relevant information with that company.

Any third-party organisation involved will be identified at the time of entering the competition.

Where marketing consent is requested, you can withdraw this consent and opt out of future marketing communications at any time.

Website Statistics and Analytics

We may collect information about how visitors interact with our website to help us understand how the website is being used, improve our services and provide customers with the most relevant experience and products.

Information collected may include:

  • Details about how you have interacted with our website

  • Device information

  • Web browser type

  • Browser language

  • Access times

  • Pages viewed

  • IP address

  • Identifiers associated with cookies or similar technologies

  • Pages or websites visited before navigating to our website

  • Pages or websites visited after leaving our website

Where possible, analytical information may be aggregated or anonymised.

Third-Party Websites

This Privacy Policy applies only to Estribos Argentina.

Our website may contain links to websites operated by third parties. If you follow a link to another website, please be aware that the third party will have its own privacy policy and practices.

We do not control and are not responsible for:

  • The privacy practices of third-party websites

  • The content published on third-party websites

  • The accuracy of information contained on third-party websites

  • How third parties collect, process or store your personal information

When you follow a link from our website to another website, this Privacy Policy will no longer apply to your use of that website. We recommend reviewing the applicable privacy policy before providing personal information to any third party.

Contacting Us

Estribos Argentina is committed to protecting your privacy. Personal information collected through this website will be handled securely and in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

If you have any questions, concerns or comments about this Privacy Policy or how we handle your personal information, please contact us:

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